cant get rid of worm after system reboot

  samg 18:48 02 Jun 2005
Locked

i have a worm in my pc, that causes my pc to crash and so i have to do a system restore on it, but every time i do it, norton still appears with you have i virus that cannot be deleted and it causes my system to crash over again, anyone had this problem before and know the solution?

  VoG II 18:50 02 Jun 2005

System Restore may be restoring the worm. Try scanning with Norton with System Restore turned off click here

Also scan with a² click here

  andrew-196854 18:50 02 Jun 2005

are you on xp

  samg 19:03 02 Jun 2005

YER IM ON XP

  samg 19:36 02 Jun 2005

the name of the worm is w32.wallz any info on it?

  VoG II 19:38 02 Jun 2005
  stalion 19:38 02 Jun 2005

info and removal instructions here
click here

  TomG 19:40 02 Jun 2005

samg

follow Vogs advice - turn off system restore run a anti-virus scan and a and spyware scan. If you go to the symantec site there may be an actual tool to get rid of it.

  samg 11:24 03 Jun 2005

theres nothing on the symantec site to get rid of it, i turned off system restore, but when the computer restarted it wouldnt start windows up, i couldnt even start in safe mode or press any F key, so i just had to total restore the whole system again, but still no luck in getting rid of it

  stalion 13:26 03 Jun 2005

you need to post a hijack this log.Download hijack this to it's own folder run it and post the log on the malaware removal forum click here
click here

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