cant get my pc off start up menu

  donna1888 19:43 09 Dec 2009

hi can any1 help me i cant get my pc to come off start up menu have tryed the recovery disc and nothing happend its on windows xps

  Fruit Bat /\0/\ 19:50 09 Dec 2009

Do you mean the welcome screen?
Has it got as far as the desktop?
Is it crashing or freezing at the "blue bars"?

  mgmcc 19:53 09 Dec 2009

By "start up menu", do you mean the black screen with white text and options such as:

- Safe Mode
- Safe Mode with Command Prompt
- Last Known Good Configuration
- Boot Windows Normally

If so, try selecting the "Last Known Good Configuration".

  donna1888 20:00 09 Dec 2009

hi its freezing at the fujitsu siemens screen

  mgmcc 20:03 09 Dec 2009

Immediately after powering on, tap the "F8" key until the menu I mentioned above appears, then see if you can select the option to boot the "Last Known Good Configuration".

  donna1888 20:04 09 Dec 2009

ok thanks will try that now

  donna1888 20:15 09 Dec 2009

its still staying the same

  Fruit Bat /\0/\ 20:43 09 Dec 2009

Remove and refit the hard drive to remake the connections and retry.

  donna1888 19:20 10 Dec 2009

no its still not going

  mfletch 19:21 10 Dec 2009

Remove the bios battery for 10 mins replace and try again

  Fruit Bat /\0/\ 19:23 10 Dec 2009

remove battery and try on mains only.

also try a remove and refit of the memory to remake connections

and make sure there is not a disk in the drive.

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