cant get an ip address

  bently 22:41 29 Nov 2006

on my comp i did an ipconfig all and i dont have a ip adress or subnet mask or gateway. i had com cast come out to install and they cant because my comp wont renew the lease on . the modem is working and its showing a connection but i cnat connect to the internet

  woodchip 22:45 29 Nov 2006

Did you load a CD for the Modem or just the Drivers then install user and password?

  woodchip 22:46 29 Nov 2006

This also sounds like a Router Modem, Not just a Modem

  bently 00:23 30 Nov 2006

yes comcast installed the modem. they ran a cd to install it.

  bently 00:25 30 Nov 2006

they said the problem has to be with my computer im not sure what i should do

  johnnyrocker 00:27 30 Nov 2006

maybe a firewall issue, you will not get an ip address until you can connect to the internet, speak to your isp provider support?


  bently 04:38 30 Nov 2006

thanks i will call them tommorow and see. i dont have any firewall up i dont think. thank you so much for the advice

  bently 04:58 30 Nov 2006

i have 1 more concern im wondering if this agent who installed my internet maybe doesnt know exactly what he is doing. could this be a fault on there side my isp or could it something wrong with my computer? its really my lil bro comp but since he cant connect to the internet i have to ask for him. 1 concern i have is that when he said it was the computer that maybe was messed up he said that he could send someone out with a laptop to show that its not on there end where the problem is, but if i dont have a wireless connection could he still do that or could he just get signal from someone else wireless that is around i guess what im asking is if he came out with a laptop would that really prove anything. once again i want to say thank you to everyone who is reading my post and giving me feedback it is greatly appreciated

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