Can't get Internet Explorer

  hogan8 03:16 16 Jan 2010
Locked

Just encountered a problem with IE. When I click onto the website I get messages at top as follows:
'website restore error'/'This tab has been recovered'/'we are unable to return to page you were viewing'. Can use Mozilla, have tried to d/load IE again but am running W7 and all d/loads say not compatible with W7.
Appreciate any advice thanks.

  hogan8 01:56 17 Jan 2010

Thanks,I tried it but unfortunately did not work. A friend has suggested it might be a virus !!

  tullie 04:29 17 Jan 2010

What AV software are you using?

  gel 06:51 17 Jan 2010

Hi
Have you seen the virus warning issued by German government
See click here

Hope this helps
gel

  northumbria61 07:11 17 Jan 2010

have you tried running internet explorer without the add-ons "disable add-ons"
then run each add-on one at a time to see if any of the add-ons were causing the problem.
you might have downloaded a program or software from the internet and is conflicting with IE

  hogan8 15:49 17 Jan 2010

Sorry to be a bit behind on responding to the latest posts.... To summarise... I am using Windows 7, I have seen the German Govt statement.
Have tried all the things suggested but still get the same result unfortunately. Will System Restore be an option ???

  northumbria61 13:31 28 Jan 2010

I would use I.E 8.0 with Windows 7 - Using add/remove programs I would un-install any previous version of I.E. and then download version 8 from the Microsoft.com web site.

  northumbria61 22:35 28 Jan 2010

Should have said download I.E 8 first and SAVE then uninstall any previous version and then install new version. You could just try and update/upgrade to version 8 (ie. install over top of previous version) but any problems you had may remain. Give it a go and see what happens.

  hogan8 01:26 30 Jan 2010

Eureka !! removed all files for IE and installed IE8 and working OK. Many thanks to all who contributed especially northumbria61 for prolonged support.

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