Can't get DSL 2mb service for apparently no reason

  Itwillblowyourmind 14:21 28 Feb 2004

I have tried getting a 2mb service from All started off fine, then they told me that BT have refused to connect my line at 2mb, so I thought I would do some checking of my own.

It turns out that:-

I live 3.2k from the exchange (that is the lenght of line, not line of sight which is about 2.7k).

Several people that I know of in the area can get the service, including my nextdoor neighbours.

After contacting BT (on several occasions) they have basically said that I am unable to get a 2mb service, but, their is nothing actually wrong with my line.

I know my line is very quite, but I have read somewhere that getting BT to put gain on the line actually kills the ADSL signal. (is this true?)

I currently have a Freeserve 512k Broadband connection, and the results don't seem to bad. click here

Is their anything I can do to try and find out exactly what the problem is.????

  Chegs ® 16:18 28 Feb 2004

You could try contacting BT yourself and asking why they state you cannot have 2Mb line as your neighbours can.

  anon1 16:32 28 Feb 2004

Maybe you cant get it because the neighbours already got it and so would weaken the signal to both if you got it too.

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