Cant connect to internet using wireless

  babylamb40 19:40 28 May 2009

Plz help., Have bought a new acer 4935 I cant seem to connect to the internet using my wireless router, my other laptop is connected fine, and so is my sons 2 xboxes. I have a desktop which connects fine also. I can connect to the internet with no trouble using an ethernet cable, but just not wireless, what am i doing wrong? I have checked that the wireless button is enabled on the laptop if that helps. Please help.

  tullie 19:46 28 May 2009

Have you initially connected wired so it finds your connection?

  babylamb40 19:49 28 May 2009

Hi tullie, thank you for quick response, yes i have.

  cream. 20:10 28 May 2009

Right click the networking boxes in the system tray and select connect to.

Does your router show up?

Is your router set up to broadcast it's SSID?

  babylamb40 21:07 28 May 2009

Hi cream thank you, and yes to both your questions..

  tullie 21:22 28 May 2009

So what happens when you click on your connection?

  babylamb40 21:31 28 May 2009

It runs the normal green scroll bar, then tells me it is taking longer than usual, then it says connection unsuccessful and I click on diagnose, and it says that my router is preventing internet connection, but how can that be when i have two xboxes running, plus my laptop is running fine with no connection problems at all...thank you for your comments anything is helpful at the moment.. :(

  cream. 21:43 28 May 2009

router and reconnect.

Reboot the computer and see if they will sync.

Otherwise check your settings in the router to see it will allow more connections and also drop the routers firewall just to connect.

  babylamb40 21:47 28 May 2009

Thank you cream, I will try this, but will have to do it later, as the boys playing at the mo!! thank you so much..

  Fruit Bat /\0/\ 21:51 28 May 2009

Have you entered the routers security key on your new laptop?

  babylamb40 22:03 28 May 2009

Hi Fruit bat, yes I have.

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