Hi, my friends desktop (winxp) can't get online, her mothers laptop works fine on the same router Bt voyager 2110, I tried the desktop at my place with a netgear DG834G router and I got online no problem but when she took it home she can't get online,she tried using the ethernet cable from the router to the pc but it still won't let her online her ISP is bt internet
With the desktop connected via ethernet cable open up a web browser and in the address bar type in the required IP address possibly this, 192.168.1.1 you should then be presented with the routers built in login screen asking for a username and password, these will be in the manual, if you can log into the router's web interface you will at least know that the PC and router can communicate and can then investigate further.
phono the home network was working at one time, but she messes about on the pc not knowing was she was doing, when I got the pc off her, the network adapter was uninstalled so I reinstalled that and it worked fine with my router
the mothers laptop works fine with the bt voyager 2110 router, as I say I can't get access to router and desktop as its some miles away. I'll relay your reply to her
Hi,sorry I took so long to reply, well I finally got it to work using the ethernet cable with her router, but it still won't connect wireless, I can see the belkin wireless adaptor in device manager it looks ok no exclamation marks, I tried to ping it but it failed, does the green light on the adaptor card need to be on all the time?
I just had bt helpline on the phone and we went through a few things, it seems the wireless adaptor card is not working we tried changing the channel but its still the same it can't find a network My friend has gone out to get a new pci wireless adaptor card, wiil post back later and let you know how things turn out, thanks for your help
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