Can't back up to disc on Dell Studio 1737

  JazzC 15:24 14 Sep 2009
Locked

I have just received my new Dell laptop, its excellent except every time I put a disc in to do a back up (as recommended) it says the disc is not black, IT IS! I have made sure its a blank disc and even formatted it to make sure, so why won't it work? Any help would be much appreciated

  tullie 15:45 14 Sep 2009

If youve formatted the disk,its not then blank.

  tullie 15:53 14 Sep 2009

Is it asking for a cd or dvd?Maybe you could try another brand.Im sure someone will come up with the answer.

  JazzC 17:21 14 Sep 2009

Can't understand why my lap top won't back up files to a disc, I've made sure its blank bit it keeps saying the disc is not blank so I have tried 3 different discs, same problem, I am confused!

  Sea Urchin 17:33 14 Sep 2009

What disk type and brand are you using? And are you using DVDs? If so do you have a DVD writer?

  JazzC 20:46 14 Sep 2009

Various types and brands of dvd's and yes, I believe it has a dvd writer

  JazzC 20:46 14 Sep 2009

Various types and brands of dvd's and yes, I believe it has a dvd writer

  Sea Urchin 21:44 14 Sep 2009

I meant what type of disk - which of these for example?

DVD-R DVD+R (recordable only once)

DVD-RW DVD+RW, (rewritable many times)

  JazzC 20:11 15 Sep 2009

They are DVD+RW

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