cant access ftp sites

  duffymoon 13:19 03 Jan 2007

hi I am unable to access any FTP sites, I keep getting an error message and a diagnostic box, when i diagnose i get the message Windows did not detect any problems with your internet connection over HTP or HTTPS, but was not able to make a successful connection over FTP. the most likley cause of this problem is that a firewall client running on your machine is blocking the necessary FTP ports.

I am running norton internet security.

any ideas?

  howard64 17:31 03 Jan 2007

norton is often a problem. Have you tried disabling it and trying again.?

  duffymoon 19:05 03 Jan 2007

yes tried that thanks but no good I can't connect to my website through netfusion or smart ftp and i can't even access any ftp sites through internet explorer.

  howard64 17:39 04 Jan 2007

double check that windows firewall is not running as well as Norton - they dont like each other.

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