Canoscan 3200F USB2 XP No scan problem

  wysiwyg8 14:12 21 Sep 2004

My new Canoscan 3200F with USB2 connection is recognised by XP, drivers loaded with NAV dissabled, installed and shown in device manager etc as working correctly and no conflicts, however when I try to aquire from any of the various applications with a twain input not only Canon's own software, I get an error stating "Cannot comunicate with scanner". In the scanner properties tab in settings the scanner is shown as status "unavailable" all USB devices are OK. The scanner works fine and is instantly working on a PC running ME so there is nothing wrong with the scanner or the USB Cable. The only thing I have not done yet is install Service Pack 2. I ran the Canon app deldrv.exe to make sure the drivers were the latest.. Any thoughts?

  Rogerfredo 16:36 21 Sep 2004

I had a similar problem with my Epson 875DC photo printer.
This has a USB card reader built in which worked under ME but not under XP, although every indication was that XP had detected it.
I later found that Epson's USB driver conflicted with that in XP.
My solution was to use a separate card reader, but you will need to investigate whether there is a driver for XP.
By the way, I have the Canoscan 5000F which works ok.

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