I have recently purchased the Canon SmartBase MP370 multifunctional printer. The printer and copier work fine but I can't get scanner working. I have followed the install intructions to the letter (various times !) but to no avail. I am running on Win XP with service pack 1 installed. I am pulling my hair out so any advice would be greatly appreciated.
Thank you, Brambles, for trying to help. Having had the printer/etc delivered from PC World on the 4th (Thursday), at 1 am this morning I contacted them by e-mail, allowing them to take data as to set-up, etc, from my hard drive. So far there hs been no response. The Canon website has 300+ questions, mostly concerning fax machines - at seven per web-page less than helpful. However I have explained the problem to them, so live in hope - so far.
I sent them an e-mail also, waited 6 days for a response, which said the printer was faulty. During the six days installed it on a laptop running on win 2000 and everything works fine, so nothing wrong with the printer, just some sort of clash with XP.