Canon Scaner N1240U Problem no light

  lin_ 12:02 09 Oct 2004
Locked

I have plugged my scanner into the usb port but no light comes on, is my scanner faulty? It was working fine on y friends computer (XP) I have Windows 98SE I can install the software for it no problem, when I go into scanners on control panel no scanner s listed, if I say add scanner it only lists Kodak, I have pressed have disc, but it says
"The specified location does not contain information about your hardware" I have the option from choosing A:\C:\ E:\ HELP!

  jack 12:14 09 Oct 2004

Is the device USB powered?
That is relies on USB for power or can you power it indipendantly via a 'power brick'
If the scanner is working Ok elsewhere and you are relying un USB for power then you almost
certainly have a computer power supply problem.
Unplug all USB devices then try.
If this does not work get hold of a POWERED USB hub.
J

  lin_ 12:19 09 Oct 2004

Yes it is USB powered, tried unpluging, I will get a POWERED USB hub Thanks

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