Canon printhead problem

  Verbose 14:45 21 Sep 2008
Locked

I have a Canon ip4500 printer. When I try to print I get a message as follows; A PRINTHEAD IS NOT INSTALLED OR THE INSTALLED PRINTHEAD IS NOT COMPATIBLE WITH THIS PRINTER etc.
If I take the printhead out and re install it I can print, but the problem recurs next time I use the printer.
Any help appreciated.

  Pine Man 15:13 21 Sep 2008

Every thing I read about this problem suggests that the only solution is a new printhead.

  chub_tor 15:19 21 Sep 2008

I agree with Pine Man, a Google search shows that this problem is not uncommon and that those who have experienced it have only solved it by changing the print head for a new one. If your printer is still under warranty Canon should replace it free but replacements are so expensive it is probably cheaper to buy a new printer.

  Verbose 16:56 26 Sep 2008

Problem resolved. Removed print head and re installed it( despite Canon helpdesk saying this could only be done by a service agent).Managed to run the printhead cleaning routine and bingo printer is now working well.
One lesson I have learned, is that you must use the printer regularly eg. at least weekly to avoid the print nozzles drying out.
Thanks for suggestions.

  woodchip 18:20 26 Sep 2008

Try cleaning the Print head tracks with a Swab and Meths

  woodchip 18:21 26 Sep 2008

Use a ear bud

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