canon printer installation

  vrufc 20:06 14 Dec 2005

can anyone help I've just bought a Canon PIXMA iP4200 and when I try to install the printer I keep getting a message about printer spool service stopped. I then have come out of the installation and get an error number of 1068 can any one help.

  jakimo 21:00 14 Dec 2005
  Totally-braindead 21:07 14 Dec 2005

If its a spool 32 error that appears click here if that doesn't help then the only suggestion I have is to reread the instructions as perhaps it has to be disconnected before installation and you only connect when it says so or something like that.

  Stuartli 21:46 14 Dec 2005

Key in services.msc into Run>OK it and check that Print Spooler is enabled as Automatic.

  vrufc 22:03 14 Dec 2005

Thanks for the advise

It turned out that after uninstalling my old Lexmark it left a file in the registery which when deleted and computer rebooted everything worked. thanks again for the help as the Canon people did not know. Typical!!

  Stuartli 22:28 14 Dec 2005

The Canon people probably "didn't know" because they are dealing with their own products and not those of Lexmark.

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