Canon Pixma MG6150 wireless problem

  Dannyb 18:34 11 Aug 2011
Locked

I've got a MS Vista laptop and have just installed the printer onto my desktop and it works fine. However, although the printer has been set up and connected wirelessly to my router, my laptop, despite having the software loaded, does not recognise the printer. I cannot work out why. My friend has a Wiindows 7 laptop, loaded the software the same as I did and his laptop immediately recognised and showed the printer. Can anybody offer any suggestions as to what I could try?

Thanks

  matt2000 18:54 11 Aug 2011

This is a simple solution, simply connect the Usb cable that came with the printer, then run the software, the PC will then sync with the printer

  Dannyb 19:18 11 Aug 2011

Thanks Matt2000. I've just tried that and even with the disk in it still won't recognise the printer and says there is no driver for it and it can't find it on the disk???? Really odd, not sure what to do next

  morddwyd 20:32 11 Aug 2011

You normally don't need the software installed to do basic printing.

Go into device manager, uninstall the printer, reboot, and let Windows find the correct printer driver automatically.

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