Have friend's computer with problem. On win xp home and Tiscali broadband. IE6 stopped working, home page hijcked with incredifind, but would not open web pages. Ran spybot and Adaware - cleared out loads of stuff. Norton won't run, after a clean install the Autoprotect box will not flag up. Have searched for viruses using AVG and nothing found.
Tiscali broadband will log on, but IE6 does not load pages. Also when going to AVG for updates or Lavasoft, nothing happens, get message saying cannot connect to internet, even though modem seems to have connected - blue icon in task bar etc.
Has the spyware or viruses deleted files needed for internet? Have tried fixing IE6 and running system file checker - machine still cannot get on net.
Just to let people know - have fixed problem. Ran a program called Winsock XP fix. It replaces any damaged internet files including the hosts file and now the machine works fine.
Have installed AVG and Zone Alarm and put all the Winxp updates on, so should be OK. I told my friend to check her phone bill for premium numbers, and sure enough there were several. It is fortunated that the machine stopped being able to access the internet, or these dialler programs would have cost her a lot of money.
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