Cannot view emails or internet pages

  garelli 10:47 19 Aug 2008
Locked

I have a desktop pc running windows 98se. I have internet explorer 6 service pack 1 installed and use microsft outlook 2000 for emails.

Recently, for some reason i have run into 2 problems:-

1. when i connect to the internet whatever website i go to the page comes up blank - no writing no images.

2. when i open an email, same problem as above, no text or images are appearing in the body of the email. the to and from address has the email addresses showing. also the subject box shows the subject title. but as i say nothing in the body of the email.

My ideas to fix the problem:-

1. download/re-install ie 6

2. click on ie6, go to tools, go to internet options, go to advanced, and there you have an option to "restore defaults"

But before I do either of above, can anyone suggest a solution as i am aware through experience that my trying to fix things usuallly gets me out of the frying pan and into the fire.


Thanks in advance.

  walesrob 10:57 19 Aug 2008

Is the "Work Offline" enabled in Internet Explorer? Click on "File" then ensure "Work Offline" is NOT ticked.

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