Cannot upload >50k attachments to Hotmail

  splinternet 18:20 24 Nov 2006
Locked

Got a real headscratcher here. Whilst at home, I cannot send email attachments greater than about 25k with Hotmail (either via the browser interface or via Outlook Express); however, I can send any size attachment using my company email (Microsoft Exchange Server) which is fronted by Outlook 2003 on my laptop. If I'm in the office, the Hotmail issue doesn't occur - I can send large attachments perfectly well, it's only at home I get this problem. I have two laptops and a desktop at home - the problem occurs on both laptops, but is not as bad on the desktop (tho' this too doesn't work 100%). I'm using BT Broadband wireless, there are no problems accessing the Internet, and everything else seems fine. AFAIK, my wife's Yahoo email works fine too - she can send any size attachment. Anyone got any ideas here?

  VoG II 18:37 24 Nov 2006

Do you get an error message?

  splinternet 10:13 25 Nov 2006

VoG - I get the following error msg when I try through Outlook Express:

An unknown error has occurred. Account: 'Hotmail', Server: 'click here', Protocol: HTTPMail, Port: 0, Secure(SSL): No, Socket Error: 12019, Error Number: 0x80004005

(Sometimes, the Error Number is 0x800CCC19)

If I'm using the browser interface to Hotmail, the attachment upload just terminates with 'Internet Error' or something similar.

As a matter of fact, I just tried it again (10am Sat. morning) and it has worked successfully (via both OE and IE) for the first time in weeks!! I've done absolutely nothing to my machines, or my router, etc.... Could it be a loading issue on the BT line (it's presumably quieter on a Sat morning than during the working week) or am I clutching at straws?

  splinternet 11:51 10 Dec 2006

This problem has returned. Any ideas what may be wrong?

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