Cannot uninstall

  puma22 17:32 30 Nov 2005

Hi, I'm trying to remove a programme called 'docs to go' which is part of palm software. It appears in the uninstal list but refuses to uninstall. Have tried windows and CCleaner.
Any suggestions?

  woodchip 17:34 30 Nov 2005

Have you tried first reload the software? it may make the Uninstaller work. It will only over write whats already on

  puma22 17:42 30 Nov 2005

Hi woodchip. yes already tried that one. the issue i started with was that the prog seemed to be stopping the palm pilot syncing with the pc. first thing i tried was a reinstall. Thought that it might fix the issue. it didnt so then i thought uninstall - reinstall might help. thats where i'm at but it wont do it :(

  woodchip 17:45 30 Nov 2005

Try it this way as a Driver may be stopping you. Copy the Program from disc to desktop by right click and drag to desktop, then start in Safe mode and run the setup file from the copy

  palinka 18:26 30 Nov 2005

try start>search> files and folders. Then type in "docs to go" and see what it finds. if it's anything relevant delete it. But with a title like that it will also "find" every single "Doc" on your computer, so if possible use the "Search Options" of date, type, etc. to narrrow the field a bit.

  puma22 20:31 30 Nov 2005

I kind of followed Woodchips advice as this got me thinking. I uninstalled the palm desktop which is an accosiated software then it uninstalled OK. Everything is now reinstalled and up and running, so thanks again!

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