cannot shut off pc

  DRFUMMEL77 11:59 25 Apr 2003
Locked

Whenever i try to turn off my pc after spending time on-line,i just cannot turn off the computer in the normal way.I go to turn off pc,then get the normal message"windows is shutting down" followed by "saving your settings" but that is as far as it goes.It just stays like this and i have to turn it off using the power button.Any clues as to what is causing this.I am running windows xp.

  Gaz 25 12:23 25 Apr 2003

It solved it for me,

For example if it is a Medion PC, go to the website or if it is a rockwell modem go to the website of the modem manufacturer.

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