Cannot setup a dial-up connection in XP

  tricky dicky 2 10:30 02 Jul 2004

Am trying to setup a connection on an XP Professional machine. It previously had NTL on and AOL (software removed with add/remove programs). checked modem diagnostics =OK, checked phone line =OK. Tried loading BT Yahoo disc but drops line when dialog box says connecting. Tried loading Tiscali disk, connects but then dies when loading the setup connection browser.
Can anyone help me?

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