cannot send e-mail

  Spr 15:36 10 Oct 2013
Locked

I can receive but not send e-mail Account ‘pop3.tiscali.co.uk’, Sever: ‘stmp.tiscali.co.uk’, Protocol:STMP,Port25,Secure(SSL):No,Socket Error10051, ErrorNumber0x800CCC0e

  Secret-Squirrel 16:41 10 Oct 2013

With the details you've provided I can see one reason why you can't send. However it's probably a typo. So that we can see accurate details, try to send another message, and when you get the error, right-click on it, choose "Copy" and paste it into your reply.

Let us know too whether you're using a Tiscali/TalkTalk internet connection.

  bumpkin 17:35 10 Oct 2013
  alanrwood 18:54 10 Oct 2013

Hi SS

I assume you mean smpt instead of smtp. As it is repeated twice it may just be the problem.

  bumpkin 19:24 10 Oct 2013

I took it to be a typo same as Sever but worth checking.

  Spr 19:48 10 Oct 2013

Secret-Squirrel

I have done what you advised this it the error. The connection to the server has failed. Subject '', Account: 'pop3.tiscali.co.uk', Server: 'stmp.tiscali.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E

  bumpkin 20:24 10 Oct 2013

Try setting your outgoing server to "smtp.tiscali.co.uk"

  bumpkin 20:31 10 Oct 2013

Can you access your mail from another PC? if so look at your settings on the other one and copy them.

  Spr 09:49 11 Oct 2013

It is now sorted thanks for the help

  alanrwood 12:07 11 Oct 2013

So was it an incorrect typo of smtp. Helps to know the reason for the benefit of others who might read this later.

This thread is now locked and can not be replied to.

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