cannot recieve e-mails

  chris wren 11:07 05 Dec 2004

my wife cannot recieve her e-mails. our settings have not changed and she was recieving e-mails o.k. on thursday night.when she clicks on send and recieve it says its recieving 1 of 47 messages.when it gets to 3 of 47 an error message appears 'server has unexpectedly terminated the connection'error number: 0x800ccc0f
i've tried the troubleshooter but no good.
does anybody have any ideas what's going on?

  1911 11:23 05 Dec 2004

This is a tip i got on this forum. Type the actual error number 0x800ccc0f into google and it has an answer. click here This is the actual answer I got. hope this helps

  Dorsai 12:11 05 Dec 2004

you dont say which company your wife uses for her e-mail. Is there the ability for her view her email online, rather that download it?

I Had am problem recently, and it turned out i had currupt e-mail on the server, that was preventing my mail-client downloading any mail. When i viewed my mail online one mail was compleatly blank. No text to it at all, not even to or from addresses. Once i had deleted it online the problem was solved.

  john-232317 13:45 05 Dec 2004

Just type her address in here and you can read and delete the problem mails here.

click here

  john-232317 15:09 05 Dec 2004

How did you resolve it ?

Maybe it will help someone else later.

  john-232317 23:04 12 Dec 2004

For future ref it was sorted by my link, emailed reply.

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