Cannot play .MOV files anymore

  markh999 20:41 25 Dec 2014
Locked

Suddenly I am unable to view any of my movie files (.MOV) downloaded from my iphone over the last 6 years.

Windows Media Player just says it cannot play this file. Quicktime gives error -2048. They all use to play fine.

What is even weirder, I go into the directory and just hover over the file name (no clicks) and it chucks me out of the folder and straight back to the desktop - this only happens on some files.

Any help would be much appreciated - not too technical please.

Many thanks.

Mark

  Fruit Bat /\0/\ 21:14 25 Dec 2014
  1. try with VLC player

  2. possible loss of codec in media due to an update

  rdave13 21:39 25 Dec 2014

Simplest is to restore to a time before the problem.

Have you recently installed a new program that might be the cause of this?

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