Cannot open Microsoft Office Outlook

  mike40 10:59 19 Mar 2010
Locked

Hi
Yesterday when I tried to open Outlook 2007 I got the message. Cannot start Microsoft Office Cannot open Outlook Window. I have tried a system restore and also run a repair from the original disk but still I get the same message. any ideas would be appreciated. All other applications in Office open OK.

Many thanks

  MAT ALAN 12:07 19 Mar 2010

click here
might help...

  mike40 12:38 19 Mar 2010

Hi MAT ALAN

I have just been having a look at that and downloaded the file which is supposed to fix the issue. It didn't work so I have sent a request to Microsoft to see if they can offer any further assistance. Many thanks

Mike

  KremmenUK 13:03 19 Mar 2010

Have you tried the M$ Office Diagnostics app ?

Should be in the Microsoft Office folder


Then rename your .pst file and restart without one (it will create a new one)

  mike40 13:12 19 Mar 2010

Hi

I ran that yesterday and it found nothing wrong. Can you please tell me how to rename the .pst file and where do l find it.
cheers

  oldbeefer3 13:17 19 Mar 2010

i had this on 2003 and the only thing I ended up doing was uninstalling then reinstall.

  mike40 13:20 19 Mar 2010

I must admit I am starting to think down those lines.

  MAT ALAN 13:24 19 Mar 2010

try this...
start run: outlook.exe /resetnavpane

  Woolwell 13:37 19 Mar 2010

It could be caused by a corrupt pst file. Try scanpst click here

  Woolwell 13:38 19 Mar 2010

Which OS?

  mike40 13:43 19 Mar 2010

Brilliant. I was just about to uninstall it but gave MAY ALAN's suggestion a try and ran resetnavpane. Now Outlook opens with no problem. I have just installed a backup copy of my pst file and everything has returned to normal apart from losing a couple of emails.

Many thanks once again to all, you folks have never failed me yet

Mike

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