Cannot open files in folders in MY DOCUMENTS

  Chiel 02:52 04 Oct 2003

All of a sudden I cannot open files in folders in MY DOCUMENTS; when I click on a folder it opens normally but when I click on a file my PC hangs/freezes and the busy icon(the hourglass)appears.I have left this running for over two hours without result and I have to go to my Restart button to function again.
Have tried Microsoft and Dell Knowledge Bases without success and, as my PC (and software) was supplied by DELL, I cannot get particular help from Microsoft whilst DELL want me to pay around £19 before they will advise (on the phone) me.
Any help from knowledgable PC ADVISOR members will take a load of my mind. Thanks.

  AndySD 08:00 04 Oct 2003

Try using system restore.

  Chiel 01:40 06 Oct 2003

To AndySD
Have already tried this but cannot restore beyond/before OCT 3rd. The restore calendar will not go back to previous month i.e. September.Any other repair ideas still hoped for.

  wawadave 06:28 06 Oct 2003

for once you get it going try this link
how to run m.e well verion 5
click here

  AndySD 07:17 06 Oct 2003

Is this one type of file a microsoft word file or all files?

  Chiel 10:10 07 Oct 2003

Thanks to AndySD for his help, and PC Advisor for the assist.

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