cannot open attachments in hotmail.

  lahorie 15:01 29 Jan 2007
Locked

Hi

When trying to open a attachment in hotmail, it usually gives you the save or open option. I have a word doc sent to me but i cannot open this and there is no save option.

The only option in download and when i click this it brings back an error msg on the lines of cannot retrieve from server.

Any suggestions??

Thanks
Lahorie

  ArrGee 15:16 29 Jan 2007

Could be a number of problems, but as a 'quick' fix, set-up an email account in Outlook Express and forward the message to that.

  lahorie 15:19 29 Jan 2007

Hi Arrgee

I can download from my main account on my pc but not from my secondary account where i am just a user.

Hope this helps..ps primary account as administrator..i dont want to change the secondary account to administrator as other people use this account too

  ArrGee 15:42 29 Jan 2007

Try this:
In Internet Explorer, go to Tools and Internet Options
Click Programs
Click Reset Web Settings
Select 'Also reset my home page' check box
Click Yes
Click OK

Also delete all temporary files and offline content.

  lahorie 15:43 29 Jan 2007

Thanks i'll try this and keep the forum posted.

Cheers

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