Cannot install KB 928365 update

  rawprawn 11:53 07 Nov 2007

My friend has just phoned to tell me he has this problem, to see if I can help. I have looked on the web and it seems to be a .NET Framework problem and looks fairly complicated.
Has anyone any experience of this and any workround.
I did a search here but found nothing.

  birdface 12:03 07 Nov 2007

Good morning rawprawn.Has he tried dial a fix it has helped a lot of folk download Microsoft here I think you press the green arrow and then go.

  anskyber 12:07 07 Nov 2007

Is it 1.1 update? If so and he is on Vista many have found the same.

Vista uses version 3 anyway which I understand includes all the functionality of 1.1

  birdface 12:07 07 Nov 2007

Or maybe this here between the two of them one should work.

  birdface 12:09 07 Nov 2007

You have probably had a look here,Googled. click here=

  dms05 12:14 07 Nov 2007

I found the advice on click here worked. It seems a VERY common problem:

To install this security update, you must have Microsoft Windows Installer
3.1 installed on the computer. To obtain the latest version of Windows
Installer for the computer, visit the following Microsoft Web site:

click here
Source: click here

  birdface 12:18 07 Nov 2007

Might help Vista here

  rawprawn 12:18 07 Nov 2007

Thank you for all your answers, I am going to see him this afternoon and see what I can do with your suggestions. I will post back later this afternoon and let you know how I got on.
Thank you.

  cocteau48 12:26 07 Nov 2007

Good day rawprawn
Backtracking on previous threads on this forum of which this is one:
click here
It is a .Net framework 2 issue and the solution seems to have been to uninstall/reinstall version 2 completely.
Hope this helps

  rawprawn 12:50 07 Nov 2007

Good afternoon cocteau48, thank you for your imput.

  rawprawn 16:19 07 Nov 2007

Ok my friends,I tried both Dial a fix, and Windows Update Repair Tool from buteman's link but with no success. I fixed the problem by uninstalling >NET Frameworks 1, 2 and 3 completely then re installed 2.
I thank you all for your imput and I will tick this as resolved.

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