I am trying to run vcleaner from avg. They say you have to be in safe mode to use it. I have used it before and it works, but the trojan keeps coming back. At the moment I can't get into safe mode. I press all the right buttons after restart, but the pc doesn't go into safe mode.
thanks. Now I cannot get into the computer at all.Safe mode, last known good configuration and normal mode do not work. I am in an internet cafe. I simply cannot get the machine started. I have a recovery disc, but my son has forgotten the administrator password.help
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