i have a maxtor harddrive and although it shows up in the device manager and it says that it is working properly i cannot access it at all not even to format it, it doesn't show in 'my computer' i have contacted maxtor[or seagate as it is now]and nothing on their website helps. can anyone help me with this problem? regards, birddog
Is this your main hard drive, the one that has windows on it?
If it is, then you will not be able to format the drive while it is in windows. The operating system will not allow you to cut it's own throat by formatting it. You will have to format it outside of windows.
That can be done by using the XP setup disk, Fdisk and a windows 9X disk ( sometimes ) or a free program like kill disk, that runs from a floppy disk.
" sorry ed, i didn't explain very well, i have now sorted it, thanks, bdog "
It's best to send your replies here, through the forum. Though I don't mind people sending me an e-mail, it helps the forum for everyone to see the progress you are making. It also helps those searching through the help pages to find a solution to a problem.
Though we don't know what the solution is, pleased you have it sorted.
thanks for your reply but the 'format' option is greyed out. what i have done is install a drive from my old pc into a caddy[set as slave]it recognises it in disk management but wont let me format it, it will let me 'delete partition' but i dont know if i should. thanks again regards, birdog
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