Cannot download zip file

  weschris 10:28 18 Jan 2009

Can anyone help. I have been trying to download a zip file from a web site. After clicking on the download I click save to desktop. After it says download is complete all I have on my desktop is the IE icon (large E) and the name of the file. If I should double click on the icon I just get a flashing screen.

  Sea Urchin 10:58 18 Jan 2009

You need to unzip it first - try right-clicking and see if there is an option to unzip or unpack. If not then you need a compression program - 7-zip is an excellent one and it's free from here

click here

Install that first, and then when you right click on your zipped file you will see options for 7-zip - click on Extract Here, and the program file will appear on the desktop - you can then double click that in the usual way.

  weschris 11:06 18 Jan 2009

Thanks very much, just opened the file with 7-zip. I have been trying for days to find the solution.

  Sea Urchin 11:14 18 Jan 2009

Glad to hear it's sorted - thanks for the feedback, and maybe tick and click as resolved?

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