I cannot alter the Privacy settings in WMplayer 10 to display media information from the internet. This option is greyed out and so is the "retrieve additional information from the internet" button under the Library settings. I am running Windows XP and all other users (wife and 2 children) do not have this problem and they can update CD info from the internet. I have changed my wmplayer settings to match theirs exactly aswell as the security, privacy and advanced settings under Internet Options, yet still no joy. I am using Outpost Firewall and I feel this may be the culprit but the settings for wmplayer appear to be the same also. The reason I suspect Outpost is because it crashed when I tried to update a CD (previously wmplayer was working fine). When I try to reinstall WMplayer 10 these privacy options are greyed out on the installation screen. Can anyone help - I have run out of ideas!!