Cannot access halifax website

  dustbin 18:54 16 Aug 2006
Locked

I am running IE7 Beta 3 and for the last few days I have been unable to access the halifax web site all other sites are ok. Also cannot access via firefox. Any ideas please.

  Les 19:09 16 Aug 2006

Have a read of this thread .... click here

  MIke 19:10 16 Aug 2006

Probably no consolation, but all is OK here. I can access it with Firefox and IE6.

Browser security settings maybe?

  dustbin 19:16 16 Aug 2006

I was able to connect fine until a couple of days ago Now all I get is "internet explorer cannot display this page" have uninstalled IE7 and tried on IE6 but still the same result.

  MIke 19:39 16 Aug 2006

If it's any use Halifax Online Helpdesk Number is

08456 02 00 00

  dustbin 19:42 16 Aug 2006

I can access the site on my smartphone or at work just not on my computer.

  woodchip 20:29 16 Aug 2006

Check your Firewall is not stopping you

  ashdav 20:31 16 Aug 2006

check your MTU setting is not too high. If you're on AOL set it to 1400.

  dustbin 21:00 16 Aug 2006

How does my firewall block just this one site?
I can access all my other sites this is the only one I have problems with.

  Stuartli 22:34 16 Aug 2006

Halifax is revamping its website - that might have something to do with it.

However, it works OK for me with Firefox.

Try adding it to the list of Allowed websites in either IE or Firefox (or whatever browser you use).

There's no real reason why it shouldn't work for anyone - it's the username, password and the security question that allows you to make further progress as you will be aware.

  Stuartli 22:34 16 Aug 2006

I suspect though that it's IE7 that's the real cause...

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