If you are using an Ethernet connected modem router (not USB), then each e-mail account will need to be configured from its Properties>Connection tab to collect mail using the LAN connection from the drop down menu.
Sorted. The 29 day evluaion coy of McAfee security whatsit that Dell kindly pre-installed was not only bocking Otlook but was also slowing the net down to a crawl. Once I'd delted the ruddy thing everything was sweetness and light.
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