I have two email addresses - my main account and one sub-account (BTYahooBB). Outlook Express can send and receive on the main account without problem, but can only send (no receive) on the sub-account.
BTYahoo tell me that my mail is waiting in the inbox of the sub-account, but I can't download it. OE appears to connect, but nothing downloads.
This appears to have foxed the helpdesk agent, who has promised me a call back tomorrow from "the engineers".
I have checked all my OE settings, and nothing appears to have changed.
o.k but need to know the pop3 and smtp server name for both accounts.(eg pop3.btcoonect.com, mail.btconnect.com) There is a possibility that the sub account pop3 server should be different from the main
Do you receive any error messages while trying to check emails on the sub account? Try deleting emails that you do not require any longer The pop3 server should be pop3.btinternet.com instead of mail.btinternet.com