Can not uninstall programs !!

  russmini 14:50 31 Jul 2005

Trying to uninstall some programs but keep getting this message:

The Windows Installer Service could not be accessed.

Have looked on Windows site but no joy.

Any help much appriciated.


  pj123 14:54 31 Jul 2005

I think we need a lot more info on this to help you.

What O/S? What programmes are you trying to uninstall? How are you trying to uninstall them?

  russmini 15:12 31 Jul 2005

XP, all fully upto date.

Trying to uninstall a couple of programs cause of demo, out of free period time / do not use.

Have tried Add/Remove, CCleaner and its own uninstaller and always the same outcome !

There is one more thing, which more than likely someone will tell me is not helping things along,

When trying to update at Windows for KB893803, for some reason it will download everytime but then when you have a look to d=see if there are any new updates it finds this one and does it again !! I have it 3 times on my computer now !!

Something not quite right there me thinks !!

Any more help ?


  VoG II 16:43 31 Jul 2005
  VoG II 16:45 31 Jul 2005

click here to download the installer.

  russmini 17:34 31 Jul 2005

Did try the 2nd suggestion earlier, but still no luck !

The 1st suggestion sounds ok but which out of the 2 on that would you go for ?, and still not sure on messing with registry stuff !


  VoG II 17:39 31 Jul 2005

I would try Method 1.

Backup the registry first click here

  russmini 18:10 31 Jul 2005

Thanks, will have a look at a little later.

Just printed it, so have a hard copy to follow.

Hopefully all will go fine.

Thanks again..

  russmini 08:12 28 Sep 2005

Well i have finally got round to sorting this.

To busy sorting ny wedding and going on honeymoon and enjoying myself for a bit !! hahaha !!!

I tried the first suggestion and could not not backup registry or get program on comp cause of install / uninstall problem ! but went ahead with the fix and hoped all would be fine, all now working ! At least i can start getting some of this c**p off my computer now !!!

Thanks again for all help given..

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