can epson counters be reset?

  sgtdibble 01:51 17 Jun 2005

my epson c44ux stopped working and a screen box imformed me one or more parts need servicing return to epson. I am told this means the waste ink pad is full and the counter chip needs resetting. I can clean the ink pad myself so is there any way I can get software to reset the chip preferably free download.I don't like the way epson can just stop a printer working just because it needs a service.

  hugh-265156 02:14 17 Jun 2005

im guessing this might help you click here

  s99Raj 08:38 17 Jun 2005

I've tried the above-mentioned SSC utility and it been working fine for me for a few months.

  sgtdibble 10:41 17 Jun 2005

Thanks huggyg71 and s99Raj I have tried this download and it didn't seem to work on c44ux printers but maybe this is a newer version so will try it again I will leave thread open for more suggestions

  sgtdibble 18:22 17 Jun 2005

anymore ideas on resetting please

  Joe R 18:26 17 Jun 2005

another one for you to try.

click here

  Fruit Bat /\0/\ 18:27 17 Jun 2005

Problems with my Epson C40UX printer, the red and green light began flashing and a window popped up, saying, take it to your services center because some parts have reached the end of their life.

Printer companies set a “protection counter” on all printers , it’s an internal counter measuring the amount of ink wasted by head cleaning.

Reset the "protection counter" as well as clean the “waste ink pad overflow”.

1. Unplug the power and USB cables from the printer. Pry open the C40UX printer, careful not to break anything. Use a flat blade screwdriver to pry it apart; there are two-three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.

2. Next remove the two (2) waste ink pads. They are located at the back on the left hand side. I used the flat blade screwdriver to lift up the ink pads (they were soaked). Please use rubber gloves as it gets very messy.

3. Next wash them with just plain hot water until they are white again. I just let the hot water run on them (the pads are about three inches long).

4. Once washed dry them using a hair drier. (you could place it the sun for a few hours or on top of your heater or maybe in a heated oven; (make sure you do not set it on fire with too much heat).

5. Once dried place the pads back in the ink waste bin at the back of the printer.

6. Closed the printer cover and put back all the pieces and plug in the USB & power cable and turned it on. (Yes the lights are still flashing).

7. Go to this link and download this software: click here

8. Install the software and run it.

9. Select your printer and model number ( It only says C40 there is no UX, choose it anyway). It will ask if you replaced with new pads; say “YES”. Then close the window.

10. Now right click on the SSC service utility, it looks like a printer icon near your clock in the task bar.

11. Then click on reset counters. You can do all other stuff with this utility too.

12. Turn off the printer power and then turn it on again. If necessary un-plug the power cord from the back of the printer, wait 20 seconds. Plug it back in.


  sgtdibble 18:34 17 Jun 2005

Thanks Joe R and Fruitbat/\0/\ will try those too

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