Can computer repair techs access passwords ?

  crespo 18:30 04 Feb 2014
Locked

Hi, i'd like to know if computer repair technicians can access passwords for email accounts and Ebay, as my laptop is in the shop getting a reinstall. Should i change these when i get it back ? Thanks.

  Zak 18:41 04 Feb 2014

If passwords saved in browser or mail client then the answer is yes. Definitely change passwords as soon as possible; maybe use a friend's PC/Laptop BUT make sure passwords are not saved i.e. "remember me don't select - treat same as if using g a public computer"

  Zak 18:43 04 Feb 2014

Add also make sure browser is not storing/saving passwords.

  Fruit Bat /\0/\ 19:04 04 Feb 2014

Yes

change all your passwords when you get it back.

  spuds 11:20 12 Feb 2014

With the right bit of kit and knowledge, nothing is safe on a computer.

I tend to find that most repair places, tend to reformat a computer if the problem appears to be software conflictions. If its hardware, like a replacement hard-drive, then any passwords will be on the old unit, unless they use cloning for the transfer, which would be unlikely.

Consider also, that if you are using something like a 'password manager', then the chances of finding all your passwords would be slightly easier, once the password manager code as been broken.

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