c drive access denied

  oberon 10:42 28 Dec 2004

Whenever I start upmy computer I get a warning which tells me that Norton AV is denied access to the c drive. I can do virus sweeps on the drive and it seems to be working ok. Nortons website is next to useless for troubleshooting or help. I'm using Norton AV 2002.
Anybody got ideads on what is causing this or how I can stop it.

  steven_frost 10:45 28 Dec 2004

what os are you using

  oberon 10:50 28 Dec 2004

XP home

  steven_frost 11:00 28 Dec 2004

have your tryed a live update on it and i'm not to sure if 2002 will work with XP

  AragornUK 11:06 28 Dec 2004

First thing I'd try is uninstall Norton, then (if you really want to keep it) reinstall it. This is only useful if you have the disk of course. if it's a pre-installed copy, the only way to do it is use the restore disk.

You could try the link in Add / Remove Programs. There may be an option to repair the installation of NAV.

  steven_frost 11:10 28 Dec 2004

the problem is if you have SP2 installed this could cause a few problems try running live update it may help

  oberon 20:20 06 Jan 2005

Many thnks for replies, been busy. have tried all recommendations, still get no access message.

This thread is now locked and can not be replied to.

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