My daughter is after a laptop for her uni work. PC worlds cheapest at £289. Customer service is important to me if things go wrong, I don't want to be jumping through hoops if a software or hardware problem crops up, so I don't mind paying a little extra if I can get some kind of after sales service. I beleive Evesham.co.uk is well thought of, any advice ? cheers
Keep away from PCW we had NOTHING but TROUBLE from them. A machine my next door neighbour bought has had more parts fitted that you could shake a stick at.Sometimes the same parts fitted have then been replaced more than once and it still caused trouble. Must be over 25 attempts to date.
My first laptop was a Toshiba Satellite and that was marvellous, but only a 30G hard disk was a limitation. I still have it and am going to try Linux on it. The Toshiba Equuim I replaced it with was not so great - e.g. keyboard changed three times in first few months. I now have a Fujitsu Siemens Amilo Li1718 from Tesco which I'm very pleased with.
Both Toshibas I got from PCW and dealt with warranty issues direct with Toshiba with no problems on a collect and return basis. If I need repairs out of warranty, Toshiba will still do collect and return, but if you decide not to have the repair done (they give you a quote before repairing) there is a charge of £35 for collecting and returning the machine.
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