Busy Line When Faxing

  Lorenzo 09:21 20 Sep 2007
Locked

Hi

I have an issue when using my fax software in that I am getting a busy signal every time the modem connects.Prior to this it worked just fine and as started doing this recently.
I am running XP Service Pack 2 with all updates using a Zoom PCI Faxmodem and BVRP Faxtools software.

Can anyone help.
Laurence

  €dstowe 09:28 20 Sep 2007

Are there any phones or other instruments attached to the same phone line?

If you have a broadband connection running on the same line, try disconnecting that and then use the FAX facility. This won't cure your problem but may help to identify where the problem lies.

  Lorenzo 07:03 21 Sep 2007

I've found that I can fax some fax numbers but not everyone, strange any thoughts on this.
This is with all other devices removed and also with them connected.

Thanks.

  ^wave^ 08:22 21 Sep 2007

are you getting a busy signal when trying to connect to another fax machine
are you connected to a broadband system
if not are you connected via a dialup modem and does that work all the time

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