%build template error message% and/or %install err

  kevster69 04:59 06 Dec 2007
Locked

i tried to uninstall my lexmark x4580, because the fax software was not working.now i had to restore to earlier point, when i try to uninstall both the printer program and fax program i get a
%build template error message% and/or %install error title%. i called lexmark 2x and they were no help to me said it was my computer.how can i uninstall the printer and fax software completely. and if i can uninstall how can i make the fax software work as before i tried to uninstall it said could not communicate with modem, yet i could use windows fax or fax from microsoft office

  Kemistri 18:43 06 Dec 2007

First revert to a restore point. Then try again.

  kevster69 21:36 06 Dec 2007

*-i tried to restore to an earlier point, however the printer/scanner/copier doesnt work or the fax software with it.so i uninstalled again then when i try to reinstall, i get a cpl diff mess's like the printer driver is not there or on instalation disk, and trying to install diff ways says dl and/or dll file is missing and auto.inf and so on. how can i completely remove all of the software files so i can reinstall clean?

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