BTopenworld nethelp

  Filbert98 18:31 01 Apr 2003
Locked

having recently upgraded to broadband the nethelp programme was installed during the process. It now runs for the "first time" each time i power up and connect to the internet. has anyone else got this problem or any ideas on how to resolve it. I've already tried uninstalling and reinstalling and removed it from startup menu.

  S5W 18:41 01 Apr 2003

Why not contact the nethelp people, I've always found them very helpful.
JG

  Filbert98 19:18 01 Apr 2003

They've already suggested the procedures I've carried out and have no further suggestions.

  Grayd 10:47 15 Aug 2003

I have this problem as well, now that we've upgraded, and it is irritating the family beyond all reason. Did anybody ever come up with an answer?

Gray D

  jakedawe 10:52 15 Aug 2003

Dumb question, did you actually carry out the procedures called for in "first time"

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