on BT yahoo, emotican choice shows up but is unresponsive.

  User-5344EE2A-D65D-4536-98A5B4B42962A078 12:08 25 Jun 2014

Hi,I visited an Aunt at the week end and one of the jobs she asked

me to do was restore her emoticons!

Well,I couldn't. So I'm turning to you for advice.

She uses BTYahoo for email address and Bing as search engine.

Her PC is an HP Pavilion (?) about 5 years old.

Also (hope I'm allowed an also!) her picture is very dark).

I checked for brightness which was full on.

I'd be most grateful for any advice.



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