bt surftime247 connection problem

  citadel 19:41 01 Dec 2004
Locked

I cannot make a manual connection with surftime247. I am using windows xp with sp2, Can anyone tell me the correct entry under phone and modem options. I have made four calls to the bt helpline and have had four different sets. I currently have in location btow1 and in area code 0191 which is the start of my home telephone number.

  Lady Lara 00:13 02 Dec 2004

bump

  beeuuem 04:16 02 Dec 2004

It is more likely to be your dial up settings.
Which ISP are you using with Surftime and have you got the correct telephone number?

  sicknote 10:04 02 Dec 2004

BT Yahoo! Surftime

Surftime: 0844 040 4005 (no call charges, 6pm - 8am weekdays and all weekend). Please note dialling this number during the Daytime period is subject to a 5p minimum call charge.
Daytime: 0845 756 0000 (Calls charged at BT local rates, 8am - 6pm weekdays)

BT Yahoo! Anytime 0808 9933001 Or 0808 9933003

BT Yahoo! Pay-As-You-Go 0844 090 2270 for newer customers, otherwise 0845 756 0000
Internet access charged at the following BT rates*:
8am-6pm weekdays – 4p per minute
6pm-8am weekdays – 1.5p per minute
Friday midnight- Sunday midnight – 1p per minute at weekends
*Different charges may apply depending on your telephony provider.
A minimum charge of 5p applies.

BT Yahoo! ISDN access 0845 712 8000
128 kbps ISDN access is available on all BT Yahoo! packages. 128k ISDN access is charged at local rates and constitutes two simultaneous calls.

BT Yahoo! from abroad
International (PSTN): +44 121 478 9200
International (ISDN): +44 121 478 9300

Mail POP settings are
incoming mail = mail.btinternet.com
outgoing mail = mail.btinternet.com

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