BT Modem Lock

  bennyboy1234 17:05 28 Jan 2008

Please help, im fairly new to all this.

Just bought a new super computer from dell.

Dual core 2 pentium 2ghz, 2gb ram etc

Was having trouble installing my broadband, so to get on line i installed a BT dialup connection.

I have since deleted that, as my broadband is now working, but everytime i log in, i get the flashing pad lock on the bottom right icon bar.

I have read a few things about deleting this, but does anybody know definitely how to safely get rid of this??

I have gone to add/remove progs but there is no BT progrmas left - i have deleted them already!

I am nervous about going into config bits, as i do not want to affect my machine!

Any help - in simple terms would be apprecaited.

with thanks

  Graham. 17:16 28 Jan 2008

Try this, Internet Explorer, Tools, Internet Options, Connections. If you can see it in there, you can click Remove.

But I don't think this Modem lock you describe is caused by the dial-up connection.

  Graham. 17:17 28 Jan 2008

Click on it, left or right, see what it says.

  MAT ALAN 17:19 28 Jan 2008

Double click on the BT Internet icon form desktop. In the 'Connecting to BT internet window, click on the 'Configure' button and select 'Configure Modem Lock (Modem Protection)' tab from the drop down menu.

This wil open up the 'BT Modem Lock Configuration' window.

Here, untick the option 'Enable BT Modem Lock for modem protection '(recommended)'

Click on 'Apply' and click on 'OK'

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