BT Homehub issues.

  nbtdsam 17:45 24 Feb 2010
Locked

Hi there, I've tried looking through various forumboards for assistance to my problem for a loooong time now without success.

The problem is, my broadband connection seems to disconnect/hang up when I start a steam game. (Fallout 3, Modern Warfare 2 etc) It only seems to do it once, then it will reconnect then I can play as normal until I restart my pc or steam. I'm playing on a desktop PC and I'm wired to the homehub, and my brother who is playing on a laptop wirelessly, has no problems at all and doesnt cause disconnects.

It doesnt just disconnect me when I try to play games, it will actually kill the connection for everyone when I start a game.

Here are the details of my line

Uptime: 0 days, 0:15:16
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:448 / 8,096
Data Transferred (Sent/Received) [MB/MB]:5.68/68.86
Output Power (Up/Down) [dBm]:12.0 / 13.5
Line Attenuation (Up/Down) [dB] 5.5 / 14.0
SN Margin (Up/Down) [dB]:22.0 / 7.5
Vendor ID (Local/Remote):TMMB / TSTC
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down):0 / 11
CRC Errors (Up/Down):0 / 0
HEC Errors (Up/Down):0 / 0
Line Profile: Interleaved

If you need anymore information dont hesitate to ask, [email protected].

Thanks in advance for any assistance you can offer and I eagerly await any response.

  northumbria61 17:55 24 Feb 2010

You need to access your BT Hub as follows:
Into your browser address bar - bthomehub.home
OR type 192.168.1.254

You need to select APPLICATION SHARING and select your GAME OR APPLICATION and DEVICE then click ADD to apply settings.

  nbtdsam 16:21 25 Feb 2010

Well, sure thats what I thought would fix the problem, alas, it hasn't.

Since I run my games through steam the only application/game category there is 'Steam games' which I assume should cover them all.

But starting up fallout3 and MW2 etc still causes the homehub to reset.

I tried looking for a category in application sharing for Games for Windows Live but there wasn't one.

Any further suggestions?

  northumbria61 22:27 25 Feb 2010

Sorry - but I am not sure what else to suggest at the moment. I thought that might have done the trick for you. The only thing I could suggest is that you contact BT to see if they can help. Contact them via your BT HomeHub -
Home Page - HELP. They MAY be able to suggest something.

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