bt home hub cant access admin

  Fullywired 20:01 13 Jan 2007

hey guys!
i have a bt home hub and i have for some reason been locked out of the admin settings

the default username and password are both admin and i am unable to log in using those details, i have reset to factory settings using the button on the back and still i cannot get in!

any ideas?



  STREETWORK 21:59 13 Jan 2007

Time to ring your ISP I'm afraid...

  Caskstrength60 09:26 14 Jan 2007

2 Questions....
1)Are you on the latest hub software ?
2)Are you using IE7 to access Admin ?

If the answer is no to Q1 IE7 can't access the hub pre- software so try using Firefox .

If you are on the software looks like its a phonecall to BTBB help .


  Fullywired 09:45 14 Jan 2007

ah! Software version:6.1.1.R how do i update it then?



  Caskstrength60 09:58 14 Jan 2007

It'll update itself at somepoint (it's working it's way around everyone) , try accessing via Firefox or if your so inclined there is a way to update , look here .....
click here

  Fullywired 11:00 14 Jan 2007

thanks muchly Caskstrength60, you have been a great help!



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