Bt connect problem

  carolann 19:56 13 Feb 2004
Locked

When connecting on line I get connected to BT, then message appears that I have got onto a special service area, which asks for ID. My ID is then not recognised and I can go no further.

  jim1947 20:21 13 Feb 2004

have you just updated to the yahoo dialler. if do i believe your id changes to your full email address eg your old id would be <username> would change to <[email protected]>

  carolann 20:29 13 Feb 2004

HI jim. Have tried this and no sucess. I have restored, then ok, but after five connections., back to square one.

  jim1947 20:36 13 Feb 2004

If you have the phone number for the service you subscribe to try creating a new dial up connection from control panel/network connections, set it as default and connect using the interner explorer icon on your desktop, and set your home page to what you want. I have the dialler but I never use it, preferring to connect as above which avoids the secondary logon hassle.

  carolann 21:01 13 Feb 2004

HI Jim thank you very much will try that.

  carolann 21:44 13 Feb 2004

Hi Jim thank you very much all working ok now
tc

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