Have BT broadband and have had a consistently good 6.8mb ish speed with around 300kb upload for a few years.
I use the original V1.0 Home Hub, and have never had any problems.
In an email from BT, BT said our line could be "upgraded" to around 14mb, all I had to do was accept the conditions of staying with them for a further 12 months.
On Tuesday the HH showed a sync speed of 18mb download and 600kb upload. I ran Speedtest .net and got 10mb speeds... great.
Wednesday, connection dropped (never done that in 3.5 years) and the HH showed 5mb sync speed.
Later in the day it's down to 3.5mb. Today it was showing around 2.9mb, and it's just dropped again to 2.4mb Upload speed is still high.
Spoke to BT and they assure me it's "normal" and that it takes at least two weeks to stabilise. They say don't alter anything, just leave it. I notice the HH seems to be keep being reset by BT... as the connection time shows only an hour or so in the mornings, rather than say 47 days etc
I can't understand why it started of so well and just keeps slowing down.
Anyone "in the know" on this, or has experienced this.
I upgraded as you have upto an alleged 10Mb. The day after the upgrade there was no change whatsover and then over a few days the upload doubled to about 750 but the download remained the same at about just under 7Mb and then its started to increase over the second week and currently I am getting 11/12Mb. Suggest to be patient.
A reply on the BT forum says this is normal and to just wait. Apparently it's normal for the connection to drop and the speed to vary wildly (still on 2407kb by the way), and also for the Hub to keep being reset during this "training" period.
Now wouldn't it be nice if they actually said as much in the original email :)